FC Service Charter

Timber Industry

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Service Charter

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FC New Service Charter 2008 - Content
	Message		Introduction and Function		Service Standards		Core Functions		Customer Rights and Feedback
	Message		Introduction		Correspondence & Reports		Goal		Customer Rights
			Vision		Permits & Licenses		Information, Transparency and Convenience		Expectation from the Public
			Mission		Management and Operational Services		Courtesy and Cooperation		Complaints and Feedback
			Function		Timber Utilisation Contract Administration
			Responsibility		Collection & Disbursement of Forest and Wildlife Revenue

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